Implementation Engineer @ Zino Technologies
Client delivery
- Primary point of contact across 6 enterprise SaaS implementations, leading stakeholder communication and UAT through sign-off
- Gathered requirements and translated them into solution designs, integration specs and configuration plans
- Supported 4 production go-lives through stabilization, trained 50+ client users and handed off to Customer Success
Integration & automation
- Developed 40+ REST APIs integrated with SAP and Salesforce, working with both teams to automate data exchange and sync
- Built Python and SQL workflows and pipelines that cut manual data tasks from 2+ hours to minutes
- Designed cron-based sync jobs that auto-create missing records and eliminate cross-system mismatches
Data quality & migration
- Executed data migration and validation for 4 client go-lives, reconciling records with SQL and Python
- Engineered form and master-data validation rules that stop invalid entries before they reach downstream systems